Frequently Asked Questions
FAQ
We’ve compiled answers to some of the most common questions about our decorative wood products, services, and processes. Whether you’re wondering about installation, customizations, or care instructions, you’ll find detailed information to help guide your decisions.
If you have any further questions or need personalized assistance, please don’t hesitate to contact us directly. We’re here to ensure that your experience with our products is as seamless and satisfying as possible.
Do you have a showroom?
Yes, it is located in Denton, TX. We are a small business, so our showroom is by appointment only. Please contact us to schedule a meeting to discuss your project.
How do I place an order?
Please give us a call at 940-215-6599 or fill out our quote form and we will be in touch to answer questions and schedule a meeting.
What are your products made of?
Our products are made of all new material. We only manufacture beams made of ponderosa pine. This is a soft wood that gives us the ability to distress and stain it to your preference.
Does the product come finished (stained)?
All our products can be ordered prefinished or unfinished.
Take a look at our stain and distress options on our Styles page.
What is your pricing?
Because every project is unique, all pricing is on a per project basis.
What is your lead time?
Lead times vary depending on the size and complexity of the project. We will need more specific details of your project to accurately provide lead times.
For example: Production for a midsized project is 4-6 weeks, mantel only orders can typically be completed in 7-10 business days.
Before placing an order, all lead times are communicated in our estimate disclaimer.
Do you provide installation?
Yes, depending on the location and project type we can offer installation. Contact us for details.
Do you offer delivery or shipping?
We offer delivery services within the DFW metroplex for an additional charge.
Unfortunately, we do not currently provide shipping. Our clients have had success hiring a hot shot truck to get their project delivered when necessary.
Are you insured?
Yes, we are fully insured, holding both general liability insurance and workers' compensation to ensure safety and security throughout all our projects.
Explore Green Valley Beams & Truss
Products
Explore our extensive range of decorative wood products, from beams to planking.
Styles
Dive into the variety of styles we offer, from rustic distressing to sleek, contemporary finishes.
Process
Learn about our streamlined process that ensures a seamless experience from start to finish.